FAQ

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PRODUCT RELATED

I AM NEW TO ESSENTIAL OILS. HOW DO I USE THEM?

Essential Oils are natural extracts from different parts of plants such as flowers, stems, roots, fruits, etc. These are natural organic compounds that carry tremendous healing benefits. Essential oils are widely used for immense health, beauty, and emotional benefits

WHICH ESSENTIAL OILS WOULD YOU RECOMMEND FOR BEGINNERS?

Our most popular essential oils among beginners are our Top 5 Essential Oils, Lavender, Prickly Pear, Rose, Avocado, Apricot, Grapeseed, Almond, and others. However, there is no rule as to which oils to start with, as a lot depends on your personal scent preferences, e.g., citrus, floral, woody, etc., and your goal, e.g., for relaxation, sleep aid, skin care, and skincare. With hair, and perfumes. etc.

HOW DO I KNOW IF YOUR ESSENTIAL OILS ARE AUTHENTIC?

All our Essential Oils are 100% pure and natural. We do not add any chemicals, synthetic fragrances, base oils, solvents, or even preservatives. We only work with carefully handpicked partners, and plantations focused on quality and purity. Further, all our oils are rigorously tested to ensure purity and potency. Our organic range is Certified Organic by ECOCERT, a globally reputed certification body from France.

WHAT DO YOU MEAN BY COLD-PRESSED CARRIER OIL?

Carrier Oils are often extracted using grinding or milling process, which involves high temperatures. Exposure of the oil to high temperatures can damage its many nutrients, thereby compromising its natural properties and making it less effective. Cold-pressing is a technique to extract the oil while maintaining a low temperature. Cold-pressing extraction, therefore, results in the highest quality oil and ensures that all natural nutrients and benefits are retained in the oil. All adorabel distribution.Carrier Oils are 100% pure, natural, free from any additives, and extracted by the Cold-pressed method.

ARE YOUR PRODUCTS TESTED ON ANIMALS OR CONTAIN ANIMAL INGREDIENTS?

We love animals. We neither have any ingredients derived from animals in our products nor test our products on animals. All adorabel distribution products are cruelty-free, vegan, and environment friendly.

ORDER/PAYMENT RELATED

HOW CAN I PLACE AN ORDER?

You can place your order right here on the website by adding products to your cart and proceeding with checkout. Alternatively, you can place your order via the chat option on the website, call us, or reach us on Whatsapp at +971567845530. We can also take your order over email – just send in your order and shipping details to Contact@adorabel-distribution.com

CAN I PLACE MY ORDER OVER THE PHONE?

We will be glad to assist you with your order over phone. Please call us or reach us on whatsapp at +971567845530

DO I NEED TO CREATE AN ACCOUNT TO PLACE ORDERS ON YOUR STORE?

No, there is no requirement to create an account to place your order. You can place your order as a guest. However, it is advisable to create an account as it will make ordering in the future easier by storing your details in the system. In addition, by signing up, you will be auto-enrolled to our Rewards Program, where you can earn Green Points for every purchase and redeem points for attractive discounts and gifts

WHAT DO I DO IF THERE’S SOMETHING WRONG WITH MY PAYMENT?

We are sorry if you faced any inconvenience. Please write to us at Contact@adorabel-distribution.com

and we will sort the issue for you immediately. Alternatively, you can call us or reach us on Whatsapp at +971567845530

CAN I PAY BY CASH ON DELIVERY?

Yes, we offer cash on delivery for orders within UAE. However, there is a ‘cash on delivery’ charge of AED 10. For orders outside, UAE we currently accept only online payment.

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