Privacy Policy
www.adorabeldistribution.com (“Site,” “Store”) is owned and operated by adorable distribution. The following text outlines our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site. By using this site, you agree to the collection and use of information as outlined in this policy.
SECTION 1 – INFORMATION
When you purchase something on our site, as part of the buying and selling process, we collect the personal information you provide, including, but not limited to, your name, address, and email address. As you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no. Based on your preferences, we may send you emails about our store, new products, offers, and other updates. If, after opting in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at Contact@adorabel-distribution.com.
SECTION 3 – DISCLOSURE
We may disclose personal information if required by law or if you violate our terms of service.
ARTICLE 4 – PAYMENT
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to third parties. If you choose a direct payment gateway to complete your purchase, all data used is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read the terms of service.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled by these providers. Especially note that some providers may be located in or have facilities located in a different jurisdiction than yours or ours. So, if you choose to proceed with a transaction involving the services of a third-party service provider, your information may then be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service.
SECTION 6 – LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
ARTICLE 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at Contact@adorabel-distribution.com
This privacy policy was last modified on November 11, 2023.
Refund Policy
Back All of our products are for personal care use and are not eligible for returns. If the product has reached you damaged or opened, please inform us within 3 days of receipt of the product at: Contact@adorabel-distribution.com If you are not satisfied with the product or have any questions/concerns, please write to us at: Contact@adorabel-distribution.com Refunds Adorabel distribution management reserves the right to decide all matters relating to refund requests, including but not limited to product damage. Once the refund is approved, we will notify you and initiate the refund only through the original payment method. For COD orders, we will send you a credit of equal value that can be used for future purchases. Please note that all shipping charges are non-refundable in all cases. Cancelation, please note that in accordance with our shipping policy, our orders are shipped within 1-3 days of ordering (except in the case of bulk orders for which our customer service will contact you). We only accept cancellations within 3 days of order placement. If you have placed the order and wish to cancel it, please write to us at Contact@adorabel-distribution.com. This refund policy was last modified on November 11, 2023
Shipping Policy
Thank you for shopping at Adorabeldistribution. We are grateful for your continued trust and support.
COD
- We offer cash-on-delivery service only in UAE. However, there is a cash-on-delivery fee of AED 10. All other orders must be prepaid.
- Please note that if a customer has returned or canceled an order, we do not offer the cash-on-delivery option on subsequent orders.
LOCATIONS
We ship to most UAE states including Dubai, Abu Dhabi, Ajman and Fujairah. If you cannot find your shipping destination in the address form during checkout, please write to us at Contact@adorabel-distribution.com and we will be happy to find a solution for you.
Please note that Adorabeldistribution does not process or provide any services or products to any of the OFAC-sanctioned countries under UAE laws.
LEAD TIME
- United Arab Emirates: All orders are shipped within 1-2 days of ordering. In the event of exceptional circumstances that may result in a delay in shipping, our customer service team will contact you regarding your order.
- Outside UAE: All orders are shipped within 1-3 days of ordering. In the event of exceptional circumstances that may result in a delay in shipping, our customer service team will contact you regarding your order.